I received my photo album at the weekend, it is lovely and I am so happy with it. I just wanted to drop you an email to say thank you so much! After being let down by lots of other companies recently, you have gone above and beyond to provide excellent customer service and to provide me with exactly what I was looking for, which I couldn’t find anywhere else. There are not many companies that I know of, that would have provided the level of customer service that you have, so thank you, it is very much appreciated!

We are delighted with the furniture, and indeed the entire process from order to deliver. As a customer you always take a risk ordering online, but you and your company are a credit to the retail industry and I would have no hesitation in recommending you in the future.

The best thing that has happened to me this year was winning £2000 worth of goods from Little Lucy Willow. From the first moment of contact i was impressed with the level of professionalism and it has not wavered all throughout from advising, recommending, ordering and delivery. The delivery team were brilliant despite arriving at the later part of the day and still with a long journey back home they had time to interact with the kids as they were being nosy asking about the beds. They were also very quick and efficient in setting up the bed and made sure the room was cleared of all packaging. The beds are very sturdy and look good as well, my son loves his bed and cant wait to invite his friends over for a sleepover as we took the option of the truckle bed. the first night he slept in the top bed and then asked to sleep in the truckle bed the next night just to have a different experience. Him and his sister are always jumping up on the bed as it is bouncy and am not worried that they will break it as it is so sturdy. The mattresses are definitely luxurious, so comfortable in that sometimes during the day I just have a few winks on his bed. I like the fact that i can tuck him in at night and he will still be tucked in the morning and not find the covers on the floor as was the case before, which is great that now the cold has set in. The quilts are amazingly well made, very good quality and warm. The give the rooms a very homely feel and personalise my kids just perfectly. Thanks Little Lucy Willow for this gift and i will be recommending you to all my friends because your products are definitely worth the value.